eConnect

Helping you understand the online world

What is eConnect?

eConnect is a service on the Ground Floor where people are supported to build their digital literacy skills and find information and services online.

• Digital literacy: the ability to find, use and share information in a digital world

• Digital inclusion: ensuring that individuals have access to, and the skills to use, technology to be able to participate in today’s growing information society.

Clients are welcome to use one of the three computers provided or bring their own device.

Opening hours and contact

The service operates on a drop-in basis:

Monday to Friday 12:00pm – 4:00pm

Email us at econnect@slwa.wa.gov.au

What we can help with:

• Accessing and navigating government and business websites
• Online job searches
• Uploading and downloading forms
• Setting up and using email and other online services
• Using web browsers effectively
• Becoming familiar with a digital device
• Finding trustworthy information online
• Using the State Library's eResources

What we cannot help with: 

It is outside the scope of eConnect to do the following:

• Complete or fill in forms on behalf of clients
• Transcribe information on behalf of clients
• Write, type, or edit documents and emails
• Provide advice on personal, professional, financial, immigration related, or family issues of any kind

What is in the eConnect space?

• Free WiFi
• Three computers
• A friendly and knowledgeable staff member
• Large print keyboards, if required
• An interpreter can be accessed for people whose first language is not English.