Helping you understand the online world

What is eConnect?

eConnect is a service on the Ground Floor where people are supported to build their digital literacy skills and find information and services online.

  • Digital literacy: the ability to find, use and share information in a digital world
  • Digital inclusion: ensuring that individuals have access to, and the skills to use, technology to be able to participate in today’s growing information society.

Clients are welcome to use one of the three computers provided or bring their own device.

Opening hours and contact

The service operates on a drop-in basis:

Monday to Friday 12:00pm – 4:00pm

Email us at econnect@slwa.wa.gov.au

What we can help with:

  • Accessing and navigating government and business websites
  • Online job searches
  • Uploading and downloading forms
  • Setting up and using email and other online services
  • Using web browsers effectively
  • Becoming familiar with a digital device
  • Finding trustworthy information online
  • Using the State Library's eResources

What we cannot help with: 

It is outside the scope of eConnect to do the following:

  • Complete or fill in forms on behalf of clients
  • Transcribe information on behalf of clients
  • Write, type, or edit documents and emails
  • Provide advice on personal, professional, financial, immigration related, or family issues of any kind

What is in the eConnect space?

  • Free WiFi
  • Three computers
  • A friendly and knowledgeable staff member
  • Large print keyboards, if required
  • An interpreter can be accessed for people whose first language is not English.

Digital literacy eResources

Access Type
Freely accessible to all
Be Connected aims to improve confidence, skills and online safety of Australians. It is an Australian Government initiative empowering people to thrive in the digital world.
Access Type
Freely accessible to all
eSafety aims to help Australians navigate the internet safely.
Access Type
Freely accessible to all
The Goodwill Community Foundation offers free online courses on technical and creative topics. These aim to improve skills and knowledge using videos, games and interactive lessons.
Access Type
Freely accessible to all
Scamwatch is an online resource of the latest scams, scam news and tips for Australians. The site has an option to report scams to the ACCC.

Find your closest public library here

Many public libraries run programs to help people build their digital literacy. Find your closest public library here

This page last updated on 23 February 2023