Catalogue help

Searching the SLWA discovery Catalogue is like searching in Google. Type words into the search box and press the Enter key on your keyboard or click on the arrow button. The catalogue finds records that contain all of your search words from anywhere in the record.

This is still a keyword search. It enables you to:

• Search specifically in certain fields (words occurring in title, author, or subject fields)
• Pre-limit by format, collection, location, language, year.
• Construct logical searches with operators. Note that Encore does not allow the direct typing of boolean operators.

If you misspell a word, the catalogue will suggest an alternative, but if you get it really wrong, you’ll get no results at all. If this happens, try:

• Checking the spelling of your search words
• Using other words or reducing the number of words
• Checking whether you have any limits on

Keyword search is the only type of search available in the discovery Catalogue. If you want to browse the title, author, subject, call number or isbn indexes you need to use Classic Catalogue.

• Results are displayed 25 per page in relevance order.
• Relevancy is determined by where and how often your search term appears in the record. For example, results with your search phrase in the main title are at the top of the list with the latest publication first. Relevance drops away as your search phrase is found in less important parts of the record, and, as search words are found individually rather than as a phrase exactly as entered.
• You can switch the display order of your search results from relevance to date or title.
• Click on the title to get a full description, item locations and to take advantage of extra information and functionality: eg. Popular Choices, Explore.
• Click on any of the facets on the left hand to further refine your search results. To remove any applied limits, click on the cross symbol next to the limit you would like to remove.
• Click on an item location name to bring up this information page for more guidance on where to find an item and whether you can borrow or request it from the State Library.

• To view availability of an item when in browse display click on 'see all'.
• For ebooks, you can connect through and borrow items by confirming your State Library membership.
• To confirm availability of State Library stock held at public libraries, contact the library directly to determine.

• Some items might not be available on the shelf at the State Library, so need to be requested. These will have a ‘Request it’ button next to the title.
• To request item for retrieval, click ‘Request it. If you aren’t ready logged in, you’ll need to enter your library membership details.
• Once you’ve confirmed which item you want and entered any special details, you’ll receive a confirmation message telling you where to pick your item up from.
• First, Second and Battye Library items are delivered to the 3rd floor.
• Private archives, as well as rare, old or valuable items are delivered to the archives viewing room: The Leah Jane Cohen Reading Room on the 3rd floor.
• Items are retrieved every 30 minutes during opening hours and delivered to the 3rd floor. Find out more about Retrieval services.

My Book Bag lets you create a temporary list of items. You can select items to put into your cart from the browse screen or from full record display. From My Book Bag you can choose titles to email, export as a list, or save to a list, when you are logged in.

Your Lists are linked to your library card and are only accessible when you login to your account with your library barcode.

To create a new list:

• Select any items that you are interested in by clicking Add to Bag.
• When you’re finished, click the My Bag link in the top right corner of the webpage.
• Log into your library account.
• Once logged into your account, you will be prompted to add your items to an existing list or you may click the link "Save to New List" to create a new list.
• New lists need a name. Descriptions are optional. Click Save.
• To view or use your lists, click the My Account link in the top right corner of the webpage.
• If you use the export fuction with your lists, remember to clear the list before exporting any other lists.

Using Your Library Account, you can place and manage holds, view and renew your checked-out items, change your contact details, and manage ebooks borrowed through OverDrive. You can choose to keep a reading history of books that you’ve borrowed and you can opt out at any time. Library staff aren’t able to view lists of items you have returned.

Why do I now need a password to log in to my library account?

The State Library is committed to protecting your personal information and has introduced password requirements on memberships as an extra layer of security.  

You will be required to provide your password when you log in to your library account on the State Library website, to request items or make edits to your library account.  

When did the log on requirements for my State Library account change?

On 18 September 2023, the State Library introduced automated passwords on all State Library memberships.  

I’m being told I need to reset my password, but I never set up a password?

The State Library added randomised, encrypted passwords on membership accounts to increase protection of members’ personal information, no matter how often they use their accounts.

If you have an email address linked to your library membership, you can follow the prompts to reset your password here. If you don’t have an email address linked to your membership, or if you need to update this information with us, we’re here to help. Our contact details are available here.

What are the password requirements?

The password for your State Library account must be between 6 and 30 characters. It also needs to include a mixture of letters and numbers and is case sensitive. Your password cannot contain sets of repeating characters, such as ‘abab’. If your password is too simple it will not be allowed and you will be prompted to provide a more complex password.  

These complexity requirements are in place so your password cannot be easily guessed and you can be more confident that only you are able to access your State Library membership.  

Can you tell me my password?

All passwords are encrypted on our systems, which means staff are unable to see what your set password is. If you are unsure of what your password is and have an email address linked to your library membership, you can follow the prompts to reset your password here. If you don’t have an email address linked to your membership, or if you need update this information with us, we’re here to help. Our contact details are available here.

How can I reset my password if I don’t have an email address?

If you don’t have an email address attached to your State Library membership, you can talk to our friendly staff in person or on the phone and we can help you reset your password. Our contact details are available here.  

I tried to reset my password online but it hasn’t worked.

When you reset your password, an email will be sent to the address attached to your Library membership, which contains a link to reset your password. If you can’t find this email, check your junk or spam folders. If you still can’t find it, it might mean your contact details are out of date and you will need to speak to our staff to update them. Our contact details are available here.

When I click the password reset link it says it’s expired?

To protect the security of your account, password reset links expire after three hours. If it has been more than three hours since the password reset link was sent, you will need to request a new one.  

I have reset my password, but I still can’t log in to my library account.  

If there have been numerous failed attempts to log in to an account within one minute, as a security measure the system blocks the account for one minute. If you think you may have entered your log in details incorrectly multiple times, wait one minute before you attempt to log in again.  

If you have checked the details you have entered for typos, remembering that the password is case sensitive, we may need to check your account details to confirm why you are unable to log in. Our contact details are available here. 

Q. My search has turned up items at the Health Department libraries, can I use or borrow these?
A. No, SLWA has a partnership with the Health libraries and we use a shared database but Health’s resources are for use by their patrons only. To remove these results from your search, please use either the Location or Collection facets to limit your searching to SLWA items only.

Q. When I am exporting more than one list, items from subsequent lists are added to the first list?
A. You need to clear the list before exporting items from another list