Library Services

There are a number of public policies and guidelines that determine how the State Library interacts with people using its services.

Client Service Charter (PDF, 32KB)

Complaint Handling Policy (PDF, 156KB)

Copyright and Access Policy

Food and Drink Usage in the State Library Guidelines (PDF, 232KB)

Guidelines for Bags and Other Items in the State Library (PDF, 156KB)

Guidelines for Children in the State Library (PDF, 24KB)

Guidelines for Public Internet Access Policy (PDF, 28KB)

Guidelines for Use of the Special Access Computers in the State Library (PDF, 24KB)

Information Statement (PDF, 364KB)

Lending Policy (PDF, 20KB)

Library Use Policy (PDF, 16KB)

Membership Policy (PDF, 16KB)

Original Material Collection

Privacy Policy

Terms and Conditions of Membership (PDF, 68KB)

Venue Hire Policy (PDF, 16KB)

Collecting Policies

There are also a number of policies that guide how the State Library collects heritage and public library collections:

Developing our Collections – a Collection Development Policy Framework (PDF, 600KB)

Electronic Publications for the Pandora Archive Collection Development Policy (PDF, 124KB)


The State Library has a number of plans that guide what services are offered to the public:

Development of a Literacy Framework for the State Library of Western Australia (PDF, 1.1MB)

Disability Access and Inclusion Plan 2013-20 (PDF, 84KB)

Strategic Directions 2013 - 2017 (PDF, 148KB)

Last updated on: 16 Feb 2017