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Library Board Award for Innovation and Collaboration
The Library Board of Western Australia Award for Innovation and Collaboration promotes innovation and collaboration in the library sector by any person, library or organisation in Western Australia. The award is open to all areas of the library industry, including academic, public, school and special libraries, as well as to other individuals and organisations that have an impact on the promotion, provision and support of library services in Western Australia.
On 20 May 2021, the Fellow was announced at the Library Board Awards Night along with the winners of the Library Board Award for Innovation and Collaboration. City of Fremantle took out the award for their partnership with St Patrick’s Community Support Centre to embed a Community Support Worker into the Library to provide direct engagement with people in the community experiencing disadvantage. This program is the first of its kind in Western Australian public libraries and will benefit all members of the Fremantle community.
Left to Right: Cr Jenny Archibald, Michael Piu (CEO of St Pats), Steve McQuade, Michelle Brennand (Director Community Engagement CoF), Jay Ellis (Manager Customer Experience & Learning CoF), Sonia Gonzalez Pascual (Community Support Worker), Traci Cascioli (Manager, St Pats), Jayne Cleave (Library Manager CoF)
City of Fremantle, Fremantle Public Library’s Library Connect-Freo Program
In a partnership with St Patrick’s Community Support Centre, Fremantle Public Library has embedded a Community Support Worker into the Library to provide direct engagement with people experiencing disadvantage or vulnerability and to support Library staff when working with vulnerable library users. Support is being provided to fill gaps in experience, training and approaches to increase skills and comfort levels of Library and City of Fremantle staff when working with vulnerable people. The initiative benefits the community, staff and most importantly, some of the most vulnerable people in our communities.
Other 2021 Nominees (in no particular order)
City of Albany’s Albany Public Library for their Home Delivery Service During COVID-19
During the COVID lockdown the Albany Public Library collaborated with local businesses on a Home Delivery Service for isolated and vulnerable people in the community. Extensive community networks were used to identify those in the community that would benefit and services were delivered safely within COVID-19 restrictions.
City of Mandurah’s Lakelands Library and Community Centre Story Walk Project
Lakelands Library and Community Centre partnered with the Lakelands Shopping Centre to display enlarged pages of local author Kylie Howarth’s children’s book 1, 2, Pirate Stew. The Story Walk was designed to engage the community in a meaningful and safe way through an interactive challenge to find and read each page of the story that were displayed by retailers throughout the Centre.
The last page of the story was displayed in Lakelands Library, encouraging visitors to end their Story Walk inside the library. A high level of engagement with retailers and centre management was achieved and the promotion of a local author was especially noteworthy.
Shire of Serpentine Jarrahdale’s Mundijong Public Library for their Response Through Recovery
Continued engagement with the community of Serpentine Jarrahdale during the COVID lockdown was achieved via a variety of programs and online engagement including a Call and Collect service for community members who could travel to the library. Collaborating with the Shire’s Youth Engagement Team, who had been displaced from their positions, a Books on Wheels service made deliveries using COVID safe practices to the most vulnerable people in the community and ensured the Youth Team retained employment. Digital content and programming was also delivered by staff working from home with many of the Library’s regular programs shifting to online delivery.
City of Canning’s Canning Libraries Work Ready Project
Work Ready was established as part of Canning’s COVID recovery project, Connect in Canning, with an aim to build the capacity of jobseekers by providing them with increased opportunity and access to support, information, skill development and employment services, centred in the City’s libraries. Work Ready includes a number of popular and successful initiatives, including an online work ready hub, volunteering opportunities, workshops and programming, digital support, not-for-profit partnerships, youth and targeted employment opportunities.
Canning Libraries are working collaboratively to facilitate access for all community members to a range of learning, business and employment initiatives, fostering harmony through inclusion, connection and celebration of diversity.
City of Rockingham Libraries Connect and Create Program
The program is designed to offer community development outcomes in the form of social connection, wellbeing and access and inclusion opportunities at the same time as enjoying a range of fun, creative, mindful and sustainable activities across four library branches, and pop-up libraries at events, fairs and fetes across the City of Rockingham. There is a high level of engagement between local artists, groups, library staff and members of the community.
City of South Perth on behalf of Various Local Governments for LibraryCraft
LibraryCraft is a West Australian Libraries operated Minecraft server for players aged 7 to 17 years old. The program is operated by a group of 30 Western Australian local governments taking the connectedness that libraries embody and foster into the online world in a safe way. LibraryCraft reaches a demographic that is often harder to engage with and aren’t seen to be frequently coming to library programs.
It also helps to reach rural patrons and those experiencing isolation across the State. Being a library program there is a promotion and focus on lifelong learning through STEM competitions, digital and social literacy and skill development with problem solving, technology and online safety.
City of Cockburn’s Cockburn Libraries Programs and communication strategies during the COVID-19
Cockburn programs and communication strategies during the COVID lockdown ensured the library service maintained strong positive contact with the community. They created innovative online programs, provided welfare checks, produced instructional videos to assist clients to access e-resources, introduced a Mystery Bag pick-up service which morphed into a click and collect service and posted resource information for families and seniors.
The programs were designed for both children and adults to spark engagement, creativity and to address feelings of isolation within the community.
2019 Small Regional category – WINNER
Collie Public Library, in collaboration with the Collie Community Garden, established the Collie Seed Library to create a self-sustaining source of seeds that are available to community members for free, to allow them to grow and consume fresh produce at home. The initiative demonstrates community collaboration to expand what a public library collection offers, expanding the services, reach and inclusion of the library while sharing knowledge and education to existing and new library users. It is a great fit for a public library to enrich both the body and the mind.
2019 Small Regional category – COMMENDATION
Bindoon Public Library’s Little Free Libraries that make books, audio books and DVDs more accessible through the installation and ongoing maintenance of five roadside swap libraries in the form of beautiful seats with weather proof storage that encourage people to sit, enjoy and share stories. Several of the little libraries are in locations to serve remote community members and travellers. The initiative is a low cost, creative way to expand the reach of the library in remote areas of the Shire and has been enthusiastically embraced by the community and travellers alike.
2019 Metropolitan and Large Regional – WINNER
City of Canning is transforming their library service to support its Learning City Strategy vision. In 2018, the Riverton Library reopened after extensive refurbishment with new spaces supporting flexible and dynamic use. With both technological and physical spaces that can be adapted the library is delivering an inclusive, connected and innovative community hub that serves both residents and the business community while bringing the two closer together. Local government business support integrated through public libraries capitalises on the Library’s reputation for being a safe, trusted space with access to lifelong learning opportunities supported by advanced technological access. Part of the initiative has focused on delivering a broader range of community learning opportunities that target business people including a mentoring program and workshops and training programs designed to build business connections, capacity and capability. The programs are delivered in partnerships and collaboration with trusted business innovation leaders, local businesses and other local governments. Building the capacity of local businesses supports the economic wellbeing of the whole community.
2019 Metropolitan and Large Regional – COMMENDATION
Esperance Public Library has been assisting seniors with technology since 2013. In 2018, the library received a grant from the Good Things Foundation to employ a Project Officer to expand their Tech Help program with a goal of assisting 250 seniors within the Esperance Shire with technology issues and concerns. The judges were impressed by the level of collaboration with community groups and business providers to deliver programs that has meant the library is now recognised as the go to place for tech assistance and learning.
2018 – City of Armadale Libraries for its ConnectivED project
ConnectivED tied in with the launch of the NBN in the Armadale area, City of Armadale Libraries ran a pilot project with Telstra to provide free portable Internet access to local, disadvantaged Year 11 and Year 12 students with aspirations to higher education. Students who did not have a viable device to access the internet at home were also given the opportunity to borrow a smart device for the duration of the project.
Links with Curtin University also helped promote engagement opportunities for these prospective higher education students. A core library purpose is to provide free access to information. In our digital society, much of that information is accessible exclusively via the Internet. Without cheap and reliable access to the Internet, many people find it hard to access services, government support, education, banking, and employment. This project directly targeted at-risk youths and helped level the playing field in terms of education and opportunity.
The project also demonstrated the power of working with the business and the education sectors to deliver positive outcomes for our communities. The Judges commended City of Armadale for an initiative that removed social barriers, provided information access, allowed knowledge creation to flourish, and most of all, gave opportunity where it was most needed.
ConnectivED also has widespread application to other library services, not just those in local governments.
2017 – Shire of Irwin for its public library in Dongara
The public library in Dongara has taken an innovative approach to capturing and disseminating local history in the form of oral histories that record the stories of people in the community. The Shire of Irwin community have embraced the initiative and stories are now being shared via traditional library collections, social media and ABC Open.
Also Commended was the City of Wanneroo for the It’s All About the Play in the Library early childhood development program. The program provides the community a unique play environment for children and assists parents and carers to better understand the importance of play in early childhood development.
2016 – City of Cockburn for its Success Library
An innovative business model was developed after co-locating and partnering with a number of health and community services to deliver programs to its customers. Partners have included Curtin University, Centrelink and two not-for-profit job assistance programs to deliver programs to targeted demographic groups such as the Indigenous community, seniors and migrants. These accessible and affordable services include adult reading groups, free health checks and English conversation groups.
2015 – Curtin University Library for their Curtin AHEAD in School game-based learning activities.
The program was designed as part of the federally funded Curtin AHEAD (Addressing Higher Education Disadvantage) in School education program, which aims to introduce high school students from low socio-economic backgrounds to campus life and encourage them to aspire to a university education.
The learning activities use game based learning and augmented reality technology to teach high school students digital and information literacy skills. The program involves library staff assisting students to use a variety of educational apps and technologies which encourage students to engage with the library's collections and resources, while improving their information searching, evaluation and referencing skills in an enjoyable way.
2014 – The Grove Library for the local heritage mobile apps, 'History in your Pocket' and the 'Peppermint Grove History Trail'.
'History in your Pocket' showcases a sample of the local history collection, allowing users to listen to interviews with local people or view images and read stories describing life from the late 1800s through to modern life. The 'Peppermint Grove History Trail' uses the libraries archival material to provide users with historic images and narration about points of interest viewable along the heritage trail.
Both apps showcase how libraries can utilise new technology and software to create a digital presence and allow the community to interact with heritage material in a new, innovative way.
2013 – Curtin University Library for their Virtual Bookshelf Technology.
The University's Virtual Bookshelf technology provides Curtin clients with a convenient browsing experience combining both physical and virtual book collections into one seamless display. As libraries purchase more digital books, while decreasing the number of physical books, it is difficult to promote these new resources to clients. This technology enables the library to showcase all collections in a bright, attractive way.
The Eaton Community Library was also recognised with a Highly Commended Certificate for their Books Alive event, which promoted the value and pleasure of reading and sharing stories with children of all ages.
2012 – City of Fremantle for their Outdoor Reading Room project.
This program helped transform Kings Square (adjacent to the Fremantle City Library) from an area known for anti social behaviour into a social hub with a lively atmosphere. It was the venue not only for Fremantle's launch of the National Year of Reading, but for many other library activities including author talks, children's story time, the library's quarterly book sale, and a poet's breakfast. It had such a positive impact on community spirit that due to popular demand, use of the outdoor reading room was extended to the end of April.
2011 – City of Wanneroo with their 'Books in a Bag' program.
The program provides sets of resources that book clubs can access, including book clubs in remote areas and from other library systems. The sets contain multiple copies of selected titles, an audio book where available and a resource sheet that contains discussion questions and further information about the author and the book. By providing a convenient and comprehensive service, 'Books in a Bag' has reduced the barriers involved in starting and maintaining a book club, encouraging participants to share the experience of reading. The program also contributes to the public library structural reform outcomes of a literate and learning community and provides a highly valued and utilised community service.